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What you need to know!

Useful information to help make the most of your stay

Important information for your Saint Sever des Pyrenees reservation:

  • Arrival time is between 4pm and 7pm, and departure time is no later that 11am. We have private, secluded parking attached to the house.
  • We’re open throughout the year, so think of us for Christmas & New Year (snow, snow, snow!), Valentine’s Day (romance and more snow!), Easter (probably snow but fabulous mountain walks) and all the other short weekends your boss will allow you to take!
  • Extras:
    • If required, laundry is charged at 7€ (c. £6.32*) per load
  • The house is equipped with a septic tank – please do not throw any refuse into the toilets and instead use the dustbins provided.
  • Tea and coffee making facilities are provided in all rooms.
  • A mini bar (extra) is at your disposal 24 hours a day in the living room.
  • All the bathrooms include a hair dryer.
  • Breakfast is served daily from 8.30am to 10am.
  • Dinner can be reserved 24 hrs in advance – a three-course menu, including wine, is available at just 25€ (c. £22.55*)
  • Swimming Pool
    • The pool is open to residents  from 11am to 7pm.
    • The bathroom towels in the rooms are not for use at the pool. Pool towels can be provided, charged at 5€ (c. £4.51*) per person per stay (to be paid in Euros upon arrival).
    • Please do not use suntan oil when using the pool and use suntan creams instead.
    • The swimming pool is surrounded by a security fence – the gate must be kept closed at all times. Please note that the dog is not permitted inside this area.
  • Payment Terms and Conditions:
    • We require a 50% deposit on booking. The balance of the booking is to be paid on or before arrival
    • In the unfortunate event that you have to cancel:
      • if you cancel your booking within 6 weeks of the arrival date, the deposit is non-refundable
      • if you cancel more than 6 weeks before the arrival date, 50% of the deposit is refunded
      • if you cancel up to 5 days after making your booking, 100% of the deposit is refunded, notwithstanding the 6 week rule above
    • Cancellation must be done in writing, and is not deemed valid until you receive confirmation from the owners
    • Payment methods we accept:
      • Cash
      • Bank transfer
      • Credit Card / PayPal (please note this is for bookings only, there are no credit card facilities on site)
  • WiFi is available throughout the property
  • Miscellaneous rules of the house:
    • No pets please
    • For the safety and comfort of all residents, smoking is only permitted outside (including electronic cigarettes). Kindly dispose of all cigarette ends in the ashtrays provided.
  • Upon arrival, please read the information provided, it will make your stay more enjoyable.

How to get here:

  • From Tarbes: From Tarbes, take the …
  • From Villecomtal-sur-Arros (but everybody calls it Villecomtal): From Villecomtal, take the …
  • From Trie-sur-Baïse (and, yes, everybody calls it Trie!): From Trie-sur-Baïse, take the …
  • GPS coordinates: here are the coordinates for your GPS that will take you straight to us: N 43.351465 E 0.228748.